Q1: What is ELLA 2.0 and how can it help my healthcare business?
A: ELLA 2.0 is a simplified, unsecured working capital term loan designed exclusively for healthcare businesses in Greater Klang Valley (including Seremban), Penang, and Johor. It offers fast access to financing to support operational needs and growth.

Q2: Who is eligible to apply?
A: Only private limited companies and partnerships operating in the healthcare industry are eligible.

Q3: What is the maximum financing amount I can apply for?
A: You can apply for up to RM300,000 per case per business entity.

Q4: What collateral is required?
A: No physical collateral is needed. Only directors or third-party guarantees are required.

Q5: What are the key terms and conditions I must fulfill?

• OCBC CASA Account: Must be opened or already held for loan disbursement.
• Direct Debit: Mandatory for loan repayment.
• Keyman Insurance: Required for all guarantors via Great Eastern Assurance.
• Legal Fees: RM1,200 per case, payable by the customer.

Q6: Can I apply if my business is outside the listed regions or has a different constitution?
A: Exceptions may be considered case-by-case, but the 48-hour approval timeline may not apply.

Q7: How fast is the approval process?
A: Standard applications are approved within 48 hours.

Q8: What is the disbursement timeline after approval?
A: Funds are disbursed within 24 hours after OCBC CASA account activation, completion of legal documentation, and payment of all fees (e.g., legal fees, insurance premium, and any other incidental costs).

Q9: Is there a limit to how many businesses can benefit from ELLA 2.0?
A: Yes, the total portfolio is capped at RM20 million. Applications will close once the limit is reached.

Q10: What are the benefits of using Direct Debit for repayment?

• Automated and timely repayments
• Improved credit discipline
• Faster disbursement
• Reduced risk of late payments
• Streamlined financial planning

Q11: What are the benefits of the OCBC CASA/ebiz Account?

• Low initial deposit (RM500)
• Free business internet banking (Velocity@OCBC)
• Business debit card and payment tools
• FX entitlement and optional services like DuitNow

Q12: How does Keyman Insurance support my business?
A: Provides financial protection in case of death or disability of key personnel, ensuring business continuity, financial stability, and smoother transactions.

Q13: What are the interest rates?
A: Rates range from 8% to 12% p.a. (on monthly reducing basis), depending on your banking relationship and loan product. Contact your Relationship Manager for a personalized quote.