Corporate Values

   

Customer Partnership

To best serve stakeholders' interest by giving priority to customers.

 

-  Remain consistently client focused
-  Understand their needs by listening, supporting and promoting a common vision

   

Quality

To provide services of the highest quality.

 

-  Seek out and listen to internal and external customers
-  Regularly exceed customer expectations
-  Treat customers with courtesy
-  Measure and continuously improve customer service and processes
-  Discharge and execute duties and responsibilities effectively and efficiently

   

Integrity

To instill integrity in all our dealings with both internal and external customers, directors and all other stakeholders.

 

-  Conduct all work activities ethically and with integrity
-  Be honest and be at your best
-  Instill the spirit of integrity through strong discipline and commitment

   

To pursue management vision and foster entrepreneurship.

 

-  Treat the business as your own business
-  Take the initiative to get things done and make things happen
-  Seek opportunities to cross-sell Group products
-  Take ownership of responsibilities
-  Explore opportunities to improve efficiency and productivity

   

Innovation And Research & Development

To nurture and be committed to innovation and research and development.

 

-  Share ideas freely with colleagues and customers
-  Find ways to do your work better
-  Harmonise and value diverse opinions and ideas
-  Encourage creativity

   

Human Resource

To improve the quality of human resources and in search of management excellence.

 

-  Be responsible for the welfare of colleagues and staff
-  Seek to train and seek to be trained
-  Listen patiently and respect the views of others
-  Make discussion and consultations the norm when carrying out work
-  Recognise and reward individual and team accomplishments